Blackberry mail issues

Its a common issue in web hosting environment that blackberry device may encounter error connecting to mail server while configuring mail accounts. Please whitelist the following blackberry network ips in the firewall to fix the issue:

If you are using csf firewall adding to csf.allow file will not be enough, as adding to csf.allow can still be blocked by lfd.

If you want to permanently fix this issue we may need to add this to csf.ignore file manually.

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206.51.26.0/24 # Blackberry
193.109.81.0/24 # Blackberry
204.187.87.0/24 # Blackberry
206.53.144.0/20 # Blackberry
216.9.240.0/20 # Blackberry
67.223.64.0/19 # Blackberry
93.186.16.0/20 # Blackberry
68.171.224.0/19 # Blackberry
74.82.64.0/19 # Blackberry
173.247.32.0/19 # Blackberry
178.239.80.0/20 # Blackberry
180.149.148.0/22 # Blackberry
180.168.204.0/22 # Blackberry
206.51.26.0 # Blackberry
193.109.81.0 # Blackberry
204.187.87.0 # Blackberry
206.53.144.0 # Blackberry
216.9.240.0 # Blackberry
67.223.64.0 # Blackberry
93.186.16.0 # Blackberry
68.171.224.0 # Blackberry
74.82.64.0  # Blackberry
173.247.32.0  # Blackberry
178.239.80.0  # Blackberry
180.149.148.0  # Blackberry
180.168.204.0 # Blackberry
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After adding to csf.ignore file please restart csf .

http://btsc.webapps.blackberry.com/btsc/documentLink.do?externalID=KB11036

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